Patek Philippe will open its first salon in the US in Tiffany & Co on 5th Avenue later this month. The 3,000 ft2 salon will not only have a huge range of Patek Philippe watches for sale but also an extensive library of historic models, individual customer consultation areas, a studio for on-site repairs and a museum area. A collection of traveling museum pieces on loan from the Patek Philippe Museum in Geneva will be featured.

The Last Ten Minutes of Luxury

The Last Ten Minutes of Luxury

Guests pay for days yet remember minutes. The peak end rule explains why a stay often lives or dies on one high moment and the day of departure. What works, what fails, and how to design the arc so memory carries your brand home.

Airport Retail and the Psychology of Stress: What Makes Travellers Spend?

Airport Retail and the Psychology of Stress: What Makes Travellers Spend?

That overpriced chocolate bar at Gate 14 wasn’t about hunger—it was about control. In this in-depth essay, we explore how Mood Repair Theory explains airport retail behaviour, especially in high-stress domestic terminals, and what airports can learn from global best practice to meet travellers’ emotional needs.