The Luxury Institute in New York recently interviewed 500 wealthy luxury consumers and asked them to rate 20 of the world’s top jewelers. They rated a list of 20 brands on the basis of superior quality, uniqueness & exclusivity, social status and customer service, which were then converted into an index. They recently published the results from this in the Top 10 Jewelry brands.
Here’s the list…..

  1. Harry Winston
  2. Buccellati
  3. Van Cleef & Arpels
  4. Graff
  5. Tiffany & Co
  6. Piaget
  7. Cartier
  8. Chopard
  9. Bvlgari
  10. Mikimoto
The Last Ten Minutes of Luxury

The Last Ten Minutes of Luxury

Guests pay for days yet remember minutes. The peak end rule explains why a stay often lives or dies on one high moment and the day of departure. What works, what fails, and how to design the arc so memory carries your brand home.

Airport Retail and the Psychology of Stress: What Makes Travellers Spend?

Airport Retail and the Psychology of Stress: What Makes Travellers Spend?

That overpriced chocolate bar at Gate 14 wasn’t about hunger—it was about control. In this in-depth essay, we explore how Mood Repair Theory explains airport retail behaviour, especially in high-stress domestic terminals, and what airports can learn from global best practice to meet travellers’ emotional needs.