Author: Kim

New Auckland Arrivals Duty Free

Auckland opened its new arrivals duty free store on 31st March. Previously Nuance and DFS both operated arrivals duty free stores in Auckland but in a somewhat controversial move, the airport chose to centralise the offering...

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Air New Zealand launch Concierge product

It seems like everyone in starting the recognise the value of concierges but airlines have been late to get on board the trend.  Air New Zealand have recently announced that they will introduce an in-flight International...

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Cupcakes are all the buzz

Sprinkles is a brilliant food concept store out of the US.  They’ve taken the simple cupcake to a new level with their innovative flavours, strong sense of design and merchandising.  In the last decade, numerous...

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Hilton trials Ozone Laundry System

Hilton hotels seem committed to going that extra step in their CSR strategy. Not content with simply asking you to hang up your towels if you don’t want them washed that day, Hilton have been testing an Ozone Laundry...

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Prague airport has bad rep for prices

Prague Airport has had a bad reputation for a while now because of taxi drivers routinely ripping off tourists. They’ve been trying to fix that and attempts have been made to standardise fares to/from the airport. The...

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Thomas Pink concept for Heathrow

The Thomas Pink concept store due to open in T5 in March should be interesting.  As well as selling Thomas Pink merchandise of course, the store will have a mineral water bar in the centre where you can sip on the latest...

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