One million lost bags a year
Except when travelling internationally, I've taken to travelling only with carry-on luggage wherever possible. Even when flying international I've...
Shoeshines at JetBlue’s Terminal 5
There's not many airports where you see the old shoeshine stand, but you do at JetBlue's home in Terminal 5 at JFK. Inkeeping with the whole design...
JetBlue scores a hit with the Big Wigs
Blending social media with viral marketing, JetBlue’s new campaign is another in a long line of triumphs. Why? The subject matter is topical and the...
JetBlue’s on Twitter – Wheel’s Up
JetBlue are arguably the best airline at using Twitter. Not only do they respond to & interact with followers but they're also integrating...