Micro expressions are involuntary fleeting expressions of emotion which sometimes last as short as 1/125th of a second. With the popularity of the TV series “Lie to Me” they’ve become all the rage, with people thinking they can use them to detect...
In mid April the weekly Roy Morgan Consumer Confidence Rating is at 103.4 (up 0.8 points). This is 3.3 points higher than it was in April 2008 (100.1). Interviewing for this Consumer Confidence Rating was conducted on the weekend of April 11/12, 2009. Improvements in...
Customers are fed up with long queues in stores and retailers are losing business because of it, according to a recent survey. The Australian Queuing Behavior Survey by MasterCard Worldwide has revealed that over two-thirds (67 per cent) of consumers abandon their...
Women’s spending become more impulsive and less controlled as their monthly period approaches. Hormonal fluctuations, psychologists say, may lead to women spending more than they can afford, buying unwanted goods or feeling out of control with money. Professor...
Its been a long time since we’ve really seen anything “different” in airline seating, but Delta’s new Staggered seating has the potential to create real change in economy cabins. Delta will soon have new seats in their coach or economy class...
Back in 2003 the Illinois state attorney general’s office warned that holiday shoppers should be cautious of retailers who encourage them to hold objects and imagine the objects as their own when shopping. Many people thought it was simply pop psychology but a...