JetBlue’s JFK T5 – just the facts

jfk-airport-terminal-5Passenger numbers : 20 million per year and 10 flights per gate per day

Gates : 26

Passengers per gate per year : 600,000

Cost : US$550m but if you include terminal & airside utilities that rises to around $875m when you include roadways, parking facilities & lease repayments over the $30 year period. Th Port Authority of New York & New Jersey put up $663m of this.

Ticket Counters – 40 + 65 e-ticket kiosks

Baggage – Inline system can process 4,000 bags per hour

Aircraft turn-around time – 30mins

Baggage delivery time – 9 mins

Small Towns, Big Relief: Nostalgia, Tradition, and the Break From Self

Small Towns, Big Relief: Nostalgia, Tradition, and the Break From Self

Small towns do more than change the scenery. They give visitors a break from themselves. This piece unpacks how nostalgia and tradition create identity relief that boosts spend, dwell time, and community value. Practical takeaways for tourism, luxury, food, museums, and policy.

The Last Ten Minutes of Luxury

The Last Ten Minutes of Luxury

Guests pay for days yet remember minutes. The peak end rule explains why a stay often lives or dies on one high moment and the day of departure. What works, what fails, and how to design the arc so memory carries your brand home.