hospitality

As hospitality automates for efficiency, a critical line is emerging. Explore the hospitality threshold — where frictionless design becomes soulless, and which moments must stay human.

Holiday Inn this month “launched” their brand “relaunch” which involves refreshing over 3,200 hotels by the end of 2010, new brand standards, touchpoints and of course a new logo & ads. Whilst Holiday Inn perhaps hasn’t grown as fast as other IHG brands in the last few years, there are over 1,000 Holiday Inn & […]

Most pricing research to date in the hospitality industry has been about typography, menu layout, use of images & wording and how that influences consumer perceptions. What has been lacking in research is some solid information on how the way in which prices are presented impacts on actual purchase behaviour. Cornell University’s Center for Hospitality […]

Our Hotel Room launched an interesting initiative. The site is baically an online or virtual hotel room which showcases the most useful technology & hospitality services – as voted by respondents to their survey. As perhaps is predictable, internet connectivity (including free internet) was rated as the most important room feature (17%). The next most […]

Wednesday 5 December 2007 | The Public Policy Research Institute (PPRI) and the School of Hotel and Tourism Management of The Hong Kong Polytechnic University (PolyU) recently introduced the Hong Kong Tourism Demand Forecasting System to our industry partners at a forum held in PolyU. Developed by PPRI and the School, the Hong Kong Tourism […]